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Terms & Conditions

I CONTRACT
  1. The booking must be communicated to us in writing
  2. The contract between you and PROTOURS LIMITADA shall come into existence, with acceptance by PROTOURS LIMITADA. Upon completion of the contract, PROTOURS LIMITADA will issue a confirmation invoice and send it to you
II PAYMENT
  1. With conclusion of the contract, you need to make a deposit of the 20% of the total amount
  2. Full payment, unless specified otherwise in the relevant travel offer or in the confirmation, must be effected 60 days prior to the travel date and must be paid by you in due time (date of receipt of payment). You will receive the travel documents – after payment was received by PROTOURS LIMITADA – upon arrival in Chile at the airport or the first service you book with Us, from one of our staff
Methods of payment:
  • All rates are expressed in USD
  • PayPal on our Website
  • Credit Card form (ask your consultant)
  • Transfer or deposit to the following accounts in USD under the name of Turismo Frutillar
UNITED STATES
BANCO CREDITO E INVERSIONES
MIAMI AGENCY
701 BRICKELL AVE, SUITE 2250
MIAMI
FL33131
USA
Account : 120001201
Swift :CREDUS3M
ABA : 066014726

GERMANY
HYPOVEREINSBANK
HVB KOMPETENZ CENTER
GOETHEPLATZ
LINDWURMSTRASSE 83-85
80337 MUENCHEN
GERMANY
Account: 836028619
Bank code number: 700 202 70
SWIFT: HYVEDEMM
IBAN: IBAN DE20 7002 0270 0836 0286 19

Please once you make the deposit send us a copy

III CANCELLATION POLICIES
The following scale applies (applicable per person, Children under 2 years are not taken into consideration), unless other regulations had been specified:
  • until 46 days prior arrival: USD 185
  • 45 to 30 days prior arrival: 30%
  • 29 to 10 days prior arrival: 50%
  • 9 days or less prior arrival or No-Show: 100%

IV TRAVEL INSURANCE
You are strongly recommended to take out travel insurance.